An increase within the variety of corporations providing Canadians quicker entry to well being care at a worth is prompting the federal authorities to launch a crackdown on the apply, CBC Information has discovered.
Well being Minister Jean-Yves Duclos is telling the provinces to place a cease to sufferers being charged for medically needed care — and warns that Ottawa will claw again federal well being switch funds if the costs proceed.
“I’m very involved with the latest improve in studies of affected person prices for medically needed companies,” Duclos says in a letter despatched Thursday to all provincial and territorial well being ministers. Federal officers offered CBC Information with a duplicate.
“Irrespective of the place within the nation Canadians reside or how they obtain medically needed care, they have to be capable to entry these companies with out having to pay out of pocket.”
- Have you ever paid for a digital appointment with a physician? Tell us about your expertise in an electronic mail to [email protected].
Corporations charging sufferers for digital visits with a household doctor are the chief targets of the federal crackdown, in response to a senior authorities official.

Though the Canada Well being Act prohibits charging “insured individuals” for medically needed companies, there was an explosion just lately within the variety of corporations throughout the nation providing on-line medical doctors’ appointments and charging charges within the vary of $50 to $100 per go to.
Corporations that cost a charge get across the Canada Well being Act prohibition by connecting the affected person to a doctor in a distinct province. Below the medicare guidelines within the province the place the physician practises, the affected person technically wouldn’t qualify as an “insured individual.”
Some critics have referred to as this a loophole within the Canada Well being Act.
In his letter, Duclos says expanded entry to well being care utilizing digital platforms should stay “true to the spirit and intent of the Canada Well being Act.”
Duclos says he’ll give provinces and territories a doc clarifying that prices for medically needed companies should not allowed, no matter the place the affected person lives.
“The complexities of contemporary household well being, digital and surgical care, together with its provision throughout jurisdictions, and increasing scopes of apply of well being employees, shouldn’t be used to allow these prices,” the letter says.

“As our well being care system evolves, it should achieve this whereas respecting the Canada Well being Act.”
One of many greatest gamers charging for digital doctor care is Maple, which describes itself as “Canada’s top-rated digital care app” and prices $69 or extra for an appointment.
“We cost a charge for our companies solely when they don’t seem to be lined by provincial well being plans,” says the corporate’s web site.
“We would like to be eligible for public protection persistently throughout Canada and we’re working laborious to make sure Maple is included in provincial protection as quickly as laws permits.”
It is not clear from Duclos’ letter whether or not the Trudeau authorities may even crack down on different examples of medical doctors charging for medically needed care, just lately revealed by CBC Information:
- Some for-profit surgical clinics are charging sufferers who journey from one other province as much as $28,000 for a hip or knee substitute.
- Physician’s workplaces in Ontario are providing digital and in-person appointments with a nurse practitioner for a subscription of about $30 a month.

Duclos’ transfer comes at a time of rising debate over the function of the personal sector within the supply of publicly funded well being care in Canada, significantly as provinces battle with surgical backlogs and employees shortages stemming from the COVID-19 pandemic.
In Parliament in latest weeks, the New Democrats have repeatedly argued that the Trudeau authorities is permitting rising privatization of the well being system and that for-profit corporations are enjoying a rising function in offering care.
The federal authorities struck a take care of the provinces and territories final month for a 10-year increase to its annual Canada Well being Switch funding association.
Duclos’ letter warns that these transfers could possibly be lowered if sufferers are charged charges for medical care.
“Canadians pay for his or her well being care companies via their tax {dollars}, and shouldn’t be requested to pay once more by means of affected person prices when they should entry these companies,” Duclos writes.
“The place cases of affected person prices for these companies are current, I’ll pursue a discount in federal well being transfers by an equal quantity.”

Totally different provinces have completely different approaches to protection of digital medical appointments, and a few of the guidelines have been shifting because the COVID-19 pandemic has waned.
- How do you’re feeling about medical doctors charging for digital well being care? We wish to hear from you. Ship an electronic mail to [email protected].
As an illustration, as of final December the Ontario Well being Insurance coverage Plan (OHIP) covers the price of digital or telephone consultations solely when the affected person has an ongoing relationship with a physician. “Digital walk-in clinic” visits — with a physician the affected person has not seen face-to-face — should not lined.
That swap hampered the enterprise mannequin of one other firm providing digital appointments — Rocket Physician, which now prices $55 for a physician go to.
“Digital main care and pressing care companies are sadly now not a service that sufferers can entry without cost on Rocket Physician,” says the corporate’s web site, which urges sufferers to signal a petition calling for that coverage to be reversed.